Contact Us

We welcome the opportunity to connect with you! Feel free to contact us through any one of our locations in person or by phone. You can find us on Twitter, Facebook, Instagram, Youtube or LinkedIn. Also, you can email us at

Whether you’re interested in learning more about our programs and services, you’d like to volunteer, get involved with one of our events or donate, we want to hear from you! Give our friendly staff a call so that they can answer your questions or direct your inquiry to the most appropriate person on our team.


Hours: Monday – Friday 9am to 4pm
Phone: (403) 508-2500 or 1 (877) 440-2437 (toll free)
Fax: (403) 263-7358
Address: 110 – 1603 10 Ave SW, Calgary AB, T3C 0J7

Accessibility: Wheelchair accessible and gender-neutral washrooms in the drop-in space

Medicine Hat:

Monday – Friday: 12pm to 6pm
Phone: (403) 527-5882 or 1-877-440-2437 (toll free)
Address: 641 4 Street SE, Medicine Hat, AB, T1A 0L1


Phone: (403) 376-6020
Address: PO Box 331, Brooks, AB, T1R 1B4

Media Inquiries:

Please call our media line at (403) 508-2500 or email us at

Privacy Statement

HIVCL acknowledges the importance of maintaining the privacy of our stakeholders, strives to embrace best practices, and is committed to ensuring that all personal information is properly collected, stored, and utilized. HIVCL does not collect personal information unless it relates directly to and is necessary for an operating program or activity of HIVCL.

HIVCL maintains the confidentiality and privacy of individuals’ personal and health information while collecting, using, and disclosing information in compliance with Alberta’s access and privacy legislation: the Freedom of Information and Protection of Privacy Act (FOIP); and the Health Information Act (HIA). HIVCL supports the right of individuals or their authorized representatives to access, and request corrections to their personal and health information, subject to any specific restrictions in the legislation.

HIVCL will collect, use, and disclose personal and health information in a manner that complies with the applicable access and privacy legislation, or HIVCL’s established policies.

The HIVCL website may collect personal or health information when you voluntarily complete any online application, request form, or survey. Personal or health information collected will only be used for the stated purposes. Information is collected pursuant to Section 33 of FOIP and Sections 18–24 of HIA, as applicable.